Requirement Docking
Requirement docking is a crucial step in the product integration process, ensuring both parties fully understand the project requirements and laying a solid foundation for subsequent development, production, and delivery. This phase includes the following key steps:
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Collecting Customer Requirements
We start by communicating with customers to understand their core needs regarding glass reactor systems, rotary evaporators, laboratory reaction equipment, and other related products. This includes specifications, performance expectations, application scenarios, industry standards, and any special customization requirements. Customers can submit their requirements via phone, email, or online meetings and provide technical documents or diagrams to help us conduct a comprehensive evaluation. -
Requirement Analysis and Confirmation
After receiving customer requirements, our technical and sales teams conduct an in-depth analysis to ensure a clear understanding of the details. If the request is complex, we organize an internal review with engineers, product managers, and market specialists to assess feasibility. We maintain close communication with customers throughout this process, clarifying any ambiguities and ensuring mutual agreement on the product goals. -
Preliminary Solution Development
Based on the analysis, we develop a preliminary solution that includes technical feasibility assessment, material selection, production process planning, cost estimation, and delivery timelines. If customers have specific requirements, such as compliance with international certifications or environmental standards, we incorporate them into the solution. -
Customer Feedback and Adjustments
Once the initial solution is completed, we present it to the customer for review and feedback. If adjustments are needed, we refine the proposal accordingly to ensure the final solution aligns with customer expectations.
A clear and well-structured requirement docking process is essential for the smooth execution of projects involving glass reactor systems, lab-scale reaction equipment, and other laboratory processing solutions. By ensuring precise requirement alignment, we facilitate efficient R&D, manufacturing, and delivery, ultimately optimizing customer satisfaction.